Last updated: 13 July 2026
Privacy Policy
This Privacy Policy explains how Onscript collects, uses, and protects your personal data when you use our service. By using Onscript, you agree to the practices described in this policy.
1. What data we collect
We collect the following types of information:
- Account information: your email address, name, and any profile details you provide when you register.
- Usage data: generated scripts, saved plans, niche preferences, and other content you create or save within the app.
- Payment information: payments are processed by Stripe. Onscript does not store your full payment card details directly — Stripe handles payment data in accordance with its own privacy and security practices.
- Technical data: basic browser and device information, session cookies, and error logs to help keep the service running smoothly.
2. How we use your data
We use the information we collect to:
- Provide, maintain, and improve the Onscript service.
- Generate personalised scripts, thumbnail concepts, and content plans.
- Process subscription billing and manage your account tier.
- Understand how the product is used so we can improve features and fix issues.
- Communicate with you about your account, service updates, or support requests.
3. Third-party services
We use a small number of trusted third-party services to operate Onscript:
- Stripe: used for payment processing. Stripe receives the billing information required to complete transactions. See Stripe's Privacy Policy.
- AI/LLM provider: we send non-sensitive generation inputs, such as niche selections and content prompts, to our AI provider to produce scripts and thumbnail concepts. We do not send unnecessary personal data to AI providers.
4. Data storage and security
Your data is stored securely via the app's backend and database infrastructure. We follow reasonable security practices to protect your information from unauthorised access, loss, or misuse. No service is completely secure, and we cannot guarantee the absolute security of data transmitted over the internet.
5. Your rights
You have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your account and associated data.
- Cancel your subscription at any time from your account settings.
To exercise any of these rights, contact us using the details at the end of this policy. We will respond within a reasonable timeframe.
6. Cookies and analytics
Onscript uses basic cookies and similar technologies to keep you signed in, maintain your session, and understand how the app is used. These may include session cookies and simple analytics cookies. You can manage cookies through your browser settings.
7. GDPR and UK data protection
For users in the UK and European Economic Area, we process personal data on the basis of contract performance (to provide the service you signed up for) and legitimate interest (to improve and secure the service). We only collect data that is necessary for these purposes.
You have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe your data protection rights have not been respected. You can find more information at ico.org.uk.
8. Children's privacy
Onscript is not intended for users under 18 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can delete it.
9. Changes to this policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or by posting a notice in the app before the changes take effect. Your continued use of Onscript after the effective date constitutes acceptance of the updated policy.
10. Contact information
If you have questions about this Privacy Policy or your data, please contact us at:
